Repair Service

Surgical Instrument and Medical Devices

Surgical Instrument Repairs, Refurbishment and Servicing

Servicing and repairs is the foundation of Uniplex (UK) Ltd and how the company started more than 40 years ago. We repair surgical instruments and medical devices to the highest standards under our ISO 9001 and 13485 accredited service. Uniplex provides both instrument repairs and an instrument refurbishment service for the following: 

  • Diathermy
  • Laparoscopic
  • Arthroscopic 
  • Rigid Endoscopes
  • Power Tools
  • Diamond Knives 
  • And More 

Fast Turnaround

Uniplex has a rapid turnaround with options from 48 hours to a standard 5 day service

Quality Assured

Our repairs service is quality assured by ISO 9001:2015 and ISO 13485:2016

40 years experience

Uniplex are experts in repairing surgical instruments, with over 40 years experience

Dedicated account Manager

All of our repairs accounts are allocated a field representative and an account manager

Rigid Endoscopes

Uniplex can repair your rigid endoscopes at a significantly lower cost than the original equipment manufacturer (OEM) while maintaining the high standards expected. Your telescopes are repaired under our ISO 9001 and ISO 13485 accredited service to ensure your rigid endoscopes provides the user with a clear, high-resolution image to assist the healthcare professional in delivering the optimum performance

A Greener Service

We use a courier service for our instrument repair service, not only giving you the flexibility of when your instruments are collected and delivered but it’s also greener for the environment

Product Customisation

Uniplex understands that not everyone is the same. We design instruments with you, for you

We offer a personal service to all of our customers, this means not only can we sell standard high-quality instrumentation, but we can also offer unique products designed to meet the very specific needs and requirements of our customers

We have a specialist team with a vast understanding of surgical instruments who can work with you to help design bespoke instruments. Our team has worked with hundreds of healthcare professionals to create products exactly to their needs 

A choice of turnaround times to suit you

1
Hour Turnaround
1
Hour Turnaround
1
Day Turnaround

The Repair Journey

Step 1

The customer has instruments that need repairing. They call Uniplex on 0114 241 3410

Step 2

If called before 10:30 am our courier, APC will pick up the parcel same day. After 10:30 am it may be collected the same day but guaranteed to be collected the next business day

Step 3

The instruments are checked in and then inspected by our technicians. A quote can then be generated. Our technicians wait for the go-ahead before repairing the instruments

Step 4

Our technicians use all their experience to repair your equipment back to the highest standard. The instrument is then checked by another technician and signed off

Step 5

A member of the invoicing team will then check the paperwork against the instruments that have been repaired and generate an invoice and a delivery note

Step 6

The instruments are then sent back to the customer on a next day delivery, once again using our logistics partner APC

Laser Marking

Uniplex has a state-of-the-art laser marker that can accurately mark your surgical instruments or medical devices with precision 

Marking your instruments can provide you with the date you purchased the equipment or when a repair was performed. This can assist with the identifying or tracking of expensive devices 

Our machine can mark almost any material down to the finest millimetre, making light work of any micro-instrumentation 

  • An efficient method of traceability
  • QR codes, barcodes, GS1 coding, text, numbers and even images
  • Micro-instrumentation
  • 48-hour turnarounds available
  • Very competitive pricing

Why Choose Us?

  • Trusted by more than 50 NHS Trusts and private organisations 
  • Technicians with more than 150 years of collective experience 
  • The latest advancements in surgical instrument repair
  • Products manufactured here in Sheffield
  • OEM parts used in the repair process
  • ISO 13486:2016 and ISO 9001:2015
  • Up to 70% saving against OEM
  • Environmentally friendly service
  • Fast turnaround times
  • High-quality products
  • 40 years of history
  • Personal service

Contact Us

Uniplex (UK) Ltd
11 Furnace Hill
Sheffield
S3 7AF

0114 241 3410
info@uniplexuk.com