Servicing and Repairs is the foundation of Uniplex (UK) Ltd and how the company started more than 40 years ago. We repair surgical instruments to the highest standards under our ISO 9001 and ISO 13485 accredited service. Uniplex provides both instrument repairs and an instrument refurbishment services for the following:
The service operates from our facility in Sheffield, where our team of dedicated, highly-skilled technicians perform the repairs – with over 150 years’ experience between them. Uniplex always looks to innovate in the area of surgical instrument repairs and diligently researches ways of restoring good working order to items many might consider beyond economical repair. Uniplex possesses a vast range of machinery to perform a multitude of tasks. Recently the company invested in a laser marking machine, assisting in not only the tracking of surgical instrumentation but to engrave whatever information a customer might request, including the personalisation of instruments.
Uniplex prides itself on having a rapid turnaround when it comes to repairing surgical instruments and medical devices. Uniplex’s standard repair service is a 5-day turnaround, however, we also offer a 48 hour and even a same day turnaround service, should geography allow. Uniplex with the assistance of our logistics partner will provide free collection and delivery of goods that require repairing on 48 hours or 5-day basis. Using a courier service has multiple benefits over having a dedicated driver, including reduced costs which can then be passed onto the customer, along with being much greener for the environment.
Uniplex realises the need to develop technicians for the future. We invest in the local community by running a very successful apprenticeship scheme, working with the University of Sheffield’s Advanced Manufacturing Research Centre (AMRC).
Our service comes with a dedicated account manager based here at our headquarters in Sheffield – ensuring a personal service. The account manager handling your account will have vast expertise in repairs and servicing of surgical instruments, with an in-depth understanding of the products.